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Millennium Search Business Continuity/Disaster Recovery Plan

by cgillum last modified 2008-03-28 13:12

Millennium Search plans to quickly recover and resume business operations after a significant business disruption, and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the books and records of Millennium Search, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.

The core of our business continuity plan is a carefully selected team of employees, the Emergency Management Team, with dedicated responsibilities to coordinate the continuity effort. Our plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, bank and counterparty impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

All of the records of Millennium Search are regularly backed-up and stored off-site. Each of our business units also maintains a business continuity plan, which provides for the restoration of its own operations in order to complete existing transactions, and accept new transactions and payments. Each business unit's plan is designed to maintain interactivity with other business units to ensure continuity of service for our customers at every stage of a transaction.

We will make every reasonable effort to continue conducting business during any significant business disruption, employing the use of our business continuity plan. We plan to continue conducting business during any significant business disruption unless circumstances prohibit us from doing so. If, for any reason, at any time, we are forced by circumstances outside our direct control to discontinue business, we will immediately determine our planned recovery time and communicate those plans to all concerned parties.

We have devoted considerable thought and effort to designing our business continuity plan. However, no plan can assure recovery if a disaster or significant business interruption was to occur. In addition, Millennium Search relies on the services of other entities over which Millennium Search has no control, and thus cannot assure their preparedness in the case of a significant business interruption.

We review our plan periodically to ensure readiness.

Contacting Us

If a significant business disruption occurs at our main office located at 5384 Poplar, Suite 312 Memphis, TN 38119, you should continue to contact your Millennium Search representative at the phone number you normally call (901) 761.6141. Our phone systems will automatically route you to our secondary off-site location where a representative from Millennium Search will be readily available to assist you. Our disaster recovery site maintains redundant processing capacity and parallel communication links to our counterparties. In case of extreme emergency, you may contact our alternate numbers:

Jason Gillum (901) 482.0776

Mercedes Gaia (901) 573.2276

Corey Gillum (901) 674.2418

Ty Smith (901) 870.7447



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